Privacy and Cookies Policy

In keeping with our commitment to protecting your privacy and following the introduction of the "General Data Protection Regulation (GDPR)” and the “Data Protection Act 2018”, the statement below is intended to inform you of our data processing practices.

We will not pass your details to any third party marketers.

Information policy

What information do we collect about you?

We will collect information from you when you contact us through the website, if you sign up to our newsletter, or book a place on one of our events. The information we collect may include your contact details such as postal and email address.

How do we use this information?

We will use your personal data to provide you with the information you require. We will not share any of your personal information with third parties unless we specifically ask you to approve this.

Access to information and correction

You have the right to request a copy of any information we hold about you and to have that information amended if it is incorrect.

Cookies

Cookies are small text files that websites use to store information about things like user preferences. We use cookies on this website to:

  • help people share our content via social media
  • help us understand how the site is being used so that we can identify areas that are working well and areas that need improvement.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

For more information about cookies, visit http://www.allaboutcookies.org/

Google Analytics

We use Google Analytics to help us analyse how users use the website.

The information generated by the cookie about use of the website will be transmitted to and stored by Google on servers in the United States. All information sent to Google is anonymous and will not be stored longer than 26 months. Google will use this information for the purpose of evaluating use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your data with any other data held by Google.

By using this website, you consent to the processing of data about your use of the website by Google in the manner and for the purposes set out above. For more information see below or visit http://www.google.com/intl/en/privacy/privacy-policy.html

Email newsletter

This website offers an email newsletter to let subscribers know about museum policy and news. Users can subscribe through an online automated process should they wish to, but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 2018. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will be detailed instead.

We use a third party email service provider, MailChimp, to send our monthly newsletter. To allow us to send our emails through MailChimp, we provide MailChimp with certain information: email address and (if provided) name, organisation and position. MailChimp handles personal information in accordance with the provisions of its Privacy Policy. MailChimp also utilises certain technologies, such as pixels and web beacons, in the emails that are sent through MailChimp. For more information on MailChimp's use of these technologies, you can read their Cookie Statement.

Links to other websites

The website may contain links to other websites that are outside of our control and are not covered by this privacy policy. This privacy policy only applies to this website so when you access other sites you should check their own privacy policies.

Data Protection contact

If you have any queries or would like to manage your subscriptions, please contact [email protected]tionalmuseums.org.uk

Changes to our privacy policy

We keep our privacy policy under review and have recently updated it in alignment with the new Data Protection Act 2018.

This privacy policy was last updated on 6 June 2018.