Business & IP Centre Receptionist

The ideal candidate will not only provide day-to-day support for the centre operations, they will also be expected to offer excellent customer service for all of our visitors whilst being a key contributor to the ongoing improvement and development of Business & IP Centre services. The candidate in this role will embrace the values and vision set out in ‘Living Knowledge’ - most importantly our commitment to put our users at the heart of everything we do. The role is full time, Monday to Friday, with some evenings for workshop and events ad hoc.

Key areas of responsibility:

• Provide high quality, first-line, customer-focused services and information to all users/visitors to the Business & IP Centre.
• Develop and maintain a good knowledge of the Business & IP Centre’s services and systems in order to answer a wide range of queries from diverse individuals.
• Be responsible for the day-to-day management of the physical Business & IP Centre spaces, ensuring they are fit for delivery of our events programme.

Museum Website: https://ce0752li.webitrent.com/ce0752li_webrecruitment/wrd/run/ETREC179GF.open?WVID=5071482BMD