Details:
Location:
LondonCategory:
HRSalary:
50,000Contract type:
Contract ContractHours:
Full timeTelephone:
07731708877HR Business Partner (12 Month Maternity Cover)
What It’s Like to Work Here
At IWM, people care deeply about the mission and about each other. You’ll join a genuinely supportive community where:
relationships are built on trust
curiosity and continuous improvement are encouraged
hybrid working is enabled where practical
new ideas, innovation and evidence-led decision-making are welcomed
wellbeing, inclusion and respect are central to our culture
People & Culture has strong visibility across the organisation, working closely with leaders to embed inclusive behaviours, strengthen capability and deliver meaningful change. You’ll have the autonomy to bring your expertise, creativity and judgement to the table.
Although primarily based in London, you’ll also travel to our five branches across the UK, ensuring all colleagues receive a consistent, high‑quality People service.
What You’ll Be Doing
Your role is both strategic and hands-on, blending partnership, coaching, insight, and operational excellence. A typical month could include:
Business Partnering & Leadership Support
Building strong, proactive relationships with senior leaders and managers across your business areas
Designing and delivering local people plans aligned to IWM’s strategic objectives
Coaching managers on performance, employee relations, change, and people management
Acting as a change agent, supporting delivery of organisational change programmes
Leading on complex employee relations cases, using IWM’s restorative framework to resolve issues effectively
Using people analytics, survey data and key metrics to inform decision-making and highlight priorities
Supporting succession planning and workforce planning, working closely with Learning & Development
Updating, advising on and developing People policies and procedures
Identifying and mitigating people risks, including capability gaps, single-point dependencies and organisational risks
Building constructive relationships with recognised trade union representatives
Delivering the People & Culture Strategy
Supporting the Director of People & Culture in delivering strategic people initiatives
Researching, benchmarking and bringing new ideas to strengthen people practices
Leading or contributing to projects that enhance employee experience and organisational culture
Playing a key role in advancing IWM’s Access & Inclusion agenda
Supporting employee engagement initiatives and contributing to the development of IWM’s employee value proposition
Contributing to annual corporate planning and ensuring People plans are achievable and aligned to organisational goals
What We’re Looking For
Required
We’re looking for someone who brings:
CIPD Level 7 qualification or equivalent senior-level HR/OD/change experience
Strong ability to deliver impactful HR advice at senior management level
Experience managing complex people initiatives, organisational change or multi‑stakeholder projects
Confidence handling senior-level conversations with sound judgement and discretion
Experience supporting performance, employee relations and people development
Ability to work effectively under pressure, balancing planned work with unplanned issues
Experience identifying, designing and implementing People initiatives
Strategic partnering experience, particularly around organisational design and development
Desirable
Experience working with trade unions or staff forums
Experience working within organisations focused on continuous improvement
Experience supporting multi‑site operations
Experience in a commercialised not‑for‑profit or cultural sector environment
How You’ll Work
You’ll work in partnership with senior leaders and managers across all directorates, ensuring that People & Culture is a trusted, proactive and strategic partner. You’ll collaborate with specialists in Learning & Development, People Operations, Wellbeing, Diversity & Inclusion and organisational leadership to deliver a cohesive, high-impact People service.
Hybrid working is available, with on‑site presence guided by business needs, collaboration, and stakeholder engagement.
What Success Looks Like
Over the course of your time with us, success will look like:
Strong, trusted relationships with senior leaders and managers
Clear people plans that support business priorities and positive cultural change
High-quality coaching and guidance that strengthens people capability
Meaningful improvements in employee experience, engagement and inclusion
Positive outcomes in complex employee relations cases
Evidence‑led insights supporting strategic decision‑making
Contribution to key People & Culture projects and strategic programmes
A developed and more confident People Advisor/Officer cohort
For a full list of duties and the person specification which your application will be marked against, please view the Job Description.