Development Manager: Research & Operations

Research and Pipeline Development
• Identify, qualify and research new prospective major donors, including current Benefactors, funders and corporate partners.
• Prepare tailored profiles and briefings for colleagues and stakeholders for meetings/visits assigned donors and prospects.
• Develop and implement improvements to the prospect logging and tracking system through the Dynamics CRM to support effective cultivation of prospects.
• Work with the Director of Development to develop and implement a refreshed due diligence process and undertake research as required for donor engagement reviews.

CRM, Data and Insights
• Champion the use of Microsoft Dynamics across the Development team and lead on updates to the system, workflow and processes to support an insight-led approach to fundraising.
• Partner with each income stream to analyse the team’s financials and metrics (e.g. website, campaign statistics), set and track KPI’s and make recommendations for improvements to support further income growth.
• Regularly review cross-team processes and make recommendations that can maximise efficiency and ultimately deliver increased income.
• Support the relevant team members including the Development Assistant in creating and managing concise and accurate guest lists and profiles for Development events.
• Keep abreast of industry sector trends and benchmarking to support strategy development.

Comprehensive Fundraising Campaign
• Support the Director of Development and Head of Development with the planning and implementation of the strategy and timeline for the comprehensive fundraising campaign.
• Develop a high value pipeline for individuals and trusts and foundations to support the Masterplan especially the capital works programme.

Finance and Administration
• Support the Director of Development and Head of Development with annual budgeting and tracking of progress through the year; lead on monthly monitoring and reporting on monthly results.
• Oversee and support as needed the Development Assistant in their collecting and processing of department invoices and expenses, and monthly reconciliation financial processes
• Ensure the highest standards of data capture in financial processes and record- keeping for major donors, benefactor and members in a way that is consistent with GDPR and other relevant legislation and best practice.
• Ensure donor’s accreditation requirements are consistently recorded and fulfilled including supporting the Development Assistant in the annual updates to the donor boards.

Line Management
• Lead, motivate and develop the Development Assistant, including: agreeing objectives, learning and development and performance appraisals.

Other
• To support the work of the other members of the team, and to participate in any way that the Director of Development or Head of Development requires to fulfil the key responsibilities for the department.
• To communicate clearly and effectively internally, and to foster transparent and excellent relationships with other departments at the Collection.
• To assist in out-of-office or after-hours activities and events as required.

Museum Website: https://www.wallacecollection.org/about-us/join-team/