Retail Sales Advisor (Part Time)

Do you enjoy providing great customer service? Are you interested in working in a truly unique visitor attraction in the heart of York?

About us and the role

Science Museum Group is here to inspire futures. We aim to grow visitor's 'science capital' and engagement with Science, Technology, Engineering and Maths.



As part of the Group, the National Railway Museum in York continues with the same mission of inspiring futures thanks to its iconic locomotives and an unrivalled collection of engineering brilliance. With the re-opening of Station Hall in September we are opening a new retail outlet and are looking for retail sales advisors to bring all our shops to life.



To help continue the experience our renowned galleries offer our diverse audiences, we are looking for Retail Sales Advisors to join us in the following shift patterns:

1 Fixed Term contract until March 2028 - 14 hours per week - Saturday (09:45-17:15) & Sunday (09:45-17:15)
2 Fixed Term contract until March 2028 - 14 hours per week - Monday (09:45-17:15) & Tuesday (09:45-17:15)
3 Fixed Term contract until March 2028 - 21 Hrs - Wednesday (09:45-17:15), Thursday (09:45-17:15) & Friday (09:45-17:15)
4 Permanent contract - 12 hours per week - Wednesday (11:00-16:30) & Thursday (09:45-17:15)



In this role, you will help increase sales and profit through effectively approaching and assisting customers in finding and purchasing merchandise. You will take responsibility for specific areas of the store&©s operation, keeping visual merchandising and housekeeping at the highest standard.



About you
We're keen to hear from candidates who are committed to delivering outstanding customer service and thrive in engaging, people-focused environments.



If you're someone who enjoys setting achievable goals, sharing specialist product knowledge, and building positive relationships both with customers and as part of a team, we'd love to hear from you. We're looking for individuals who bring motivation, flexibility, and a values-led approach, especially those committed to contributing to an open and inclusive organisation.



While it's not essential, it would be beneficial if you also have experience in a bustling retail setting, visual merchandising, till work, or working in a visitor attraction or cultural heritage environment.


Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.



Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.



What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

* Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
* Career growth. We offer enhanced support with personal and professional development.
* Work/life balance. We offer 27 days annual leave (full time equivalent) in addition to bank holidays, along with flexible policies which support you and your home life.
* Health & Dental Insurance. Extra peace of mind, from day one.
* All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
* Enhanced contributory pension. To support you in saving for the future.
* Interest-free loans. When you need a little extra cash for life events or home improvements.
* Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.



Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Museum Website: https://www.aplitrak.com/?adid=aHJzZXJ2aWNlLjgyMjM1LjExMTkzQHNjaWVuY2VtdXNldW0uYXBsaXRyYWsuY29t