People Operations Manager

People Operations Manager
People and Culture
Full-time, 41 hours per week (including one hour paid lunch break). We work in a hybrid way and are open to flexible working patterns.
12 month fixed-term contract
£41,852 per annum
Application deadline: 12pm (midday) on Monday 23 June 2025

About the role:

This is a newly created role within the People and Culture team overseeing, leading and developing the delivery of our People Operations function. Reporting into the Head of People Operations, you will review and introduce process efficiencies to ensure a consistent and excellent service is delivered to leaders and colleagues across the Museum.

You will lead a small and hard-working team of People Officers and People Coordinators with a strong focus on continuous improvement, compliance and best practice, delivering HR administration in a people-centric way. We care about our Museum colleagues and create trust and efficiency in our work through simplification and doing things consistently to an accurate standard.

Acting as a strategic partner, you will also collaborate with colleagues to enhance employee experience, streamline People Operations activity, and contribute to workforce planning and talent strategies.

If you like a challenge and are looking for an opportunity to drive forward effective and efficient process improvement strategies and projects, we invite you to be part of our dynamic team.

Key areas of responsibility:

* Mentor and develop the People Operations team, fostering a high-performance team culture.
* Streamline People Operation processes, ensuring efficiency and legal compliance.
* Collaborate cross-functionally to align People and Culture strategies with business objectives.
* Oversee the delivery of a seamless candidate onboarding experience, ensuring that leaders and new starters receive a positive, informed, and timely delivery of support, including recruitment checks and producing employment contracts. To introduce and improve induction resources for new starters.
* Support and assist with the delivery of Museum projects that relate to People Operations, including but not limited to the design, procurement and implementation of a modern and future-focused HRIS.

If this sounds like the right opportunity for you, then we'd love to hear from you. A full job description is available below, this details the key dimensions of the role and the person specification.

What you'll bring to the team:

You will be a confident and comfortable People Operations professional, with a passion for problem solving and driving forward a small team. You will demonstrate a high level of initiative and have a strong focus on continuous improvement both of yourself and those around you. You will also be able to evidence:

* Proven experience delivering People Operations.
* Highly organised with excellent time management skills.
* Skilled in building relationships and collaborating with a variety of stakeholders
* Exceptional attention to detail.
* Knowledge of UK employment law and HR best practices.
* Experience using HR systems.

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.

The Museum offers a competitive benefits package including:

* Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
* Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
* Free entry to a wide range of museums and exhibitions
* Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
* Interest-free travel, bicycle, and rental deposit loans
* Professional and personal development opportunities
* Employee Assistance Programme
* Discounts on food and gift shop purchases

Additional details:

The interviews are expected to take place on 2 July 2025.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. We would typically see this role as working on site about 2 days a week.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details .

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Museum Website: https://www.aplitrak.com/?adid=ZW5pY2hvbGxzLjUwNDcxLjExMTkzQGJyaXRpc2htdXNldW0uYXBsaXRyYWsuY29t