Workflow Development Officer

Location: St Pancras

Contract: Fixed Term for 18 months

Hours: Full time (36 hours)

Grade: B

Salary: £34,608 per annum



About the role

The British Library in Partnership with Qatar National Library has digitsed over 2 million images of our collections relating to Qatar and the region. This Partnership brings to life rare and unique items, making them accessible for audiences worldwide on the Qatar Digital Library.

We are looking for a highly organised and proactive Workflow Development Officer to lead our Digital Workflow Team, support renewal of our workflow management tools and facilitate the continued delivery and publication of content. If you excel at managing teams, overseeing complex workflows, and improving processes, this role is a great fit.

You should possess strong IT skills, be an effective communicator with excellent written, verbal, and presentation abilities, and feel confident collaborating with individuals at all levels. You will play a key role collaborating closely with teams including Cataloguing, Imaging, Rights clearance, and Translation.

You will line manage two Digitisation Workflow Support Officers and ensure the smooth processing and delivery of digitised materials. Responsibilities include:

Developing and maintaining workflow tools.
Supporting the production and delivery of Submission Information Packages (SIPs).
Driving workflow improvements, collaborating with internal and external stakeholders to ensure the effective operation of workflow management systems.
Line management, setting objectives, conducting performance reviews, and ensuring workload distribution aligns with Programme goals.
Monitor, analyse, and resolve workflow issues, working closely with our Technology teams to ensure SIP tools are functional, and apply technical expertise in coding or scripting to enhance systems.
Supporting the Digital Workflow & Delivery Manager to assess business priorities, conduct operational acceptance testing, and maintain service and system metrics to drive continuous improvement.
This is an exciting opportunity to play a key role in delivering accessible digital content worldwide. If you're ready to lead a dynamic team and drive impactful change, we’d love to hear from you.



About us

We are the national library of the UK and we are here for everyone. Our shelves hold over 170 million items – a living collection that gets bigger every day. Although our roots extend back centuries, we aim to collect everything published in the UK today, tomorrow and far into the future. Our trusted experts care for this collection and open it up for everyone to spark new discoveries, ideas and to help people do incredible things.

What we can offer you

A competitive salary.
A fantastic pension scheme with minimum employer contributions of 28.97% (this may be higher dependent on grade).
Flexible working hours, with the ability to take up to 5 days flexi leave in a 3-month period.
25 days holiday.
Full details of employee benefits can be found on our Careers: Benefits
Closing date: 27 July 2025

Proposed interview date: 5 August 2025

We are unable to provide sponsorship under the UK Skilled Worker visa for this role.



We particularly welcome applications from Black, Asian, Mixed Race and other ethnically diverse candidates and disabled candidates. We would like to increase the representation of these groups within The British Library to ensure our workforce is as diverse as the public that we serve. Creating an inclusive workplace is the core of our business and a way to engage the diversity of thought that is essential to achieve our aims.

Museum Website: https://ce0752li.webitrent.com/ce0752li_webrecruitment/wrd/run/ETREC179GF.open?WVID=5071482BMD