South Kensington




£55,000 per annum

Contract type:

Contract Permanent


Full time



Lead Business Analyst

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.  

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

About the role

The Technology Solutions (TS) Projects team requires a Lead Business Analyst (BA) to manage a team of Business Analysts. The BA team is responsible for running workshops, leading requirements gathering and analysis, and shaping continuous improvement activity.

Reporting into the Head of Technology Portfolio Planning and Delivery, the BA team ensures that business benefits will be delivered to our stakeholders across the Museum through enhanced use of technology and improved business processes.

In this newly created role you will utilise your experience to build and develop an effective ‘Centre of Excellence’ (CoE) for Business Analysis. You will lead the team and create a high performing and efficient function through use of best practice, as well as developing and upskilling the team.

The Lead Business Analyst will be expected to work on analysis activities at a Museum strategic level, as well as across projects and programmes. This gives the role holder a chance to work with staff members across the museum and the opportunity to always learn something new.

Please refer to the Job Description for full details of the responsibilities of this post.

About you

You are a strong leader who is able to take charge and work with people effectively at all levels across and outside of the Museum, using well-developed influencing and interpersonal skills.

You are proactive and flexible using your initiative to adapt to rapidly changing circumstances.

You have considerable relevant work experience with technology and digital systems, and proven experience of Business Analysis tools and techniques.

How to apply

If that sounds like you, please apply online on the Natural History Museum’s careers portal.

Closing date: Monday 15 April 2024

Interviews expected week commencing 22 April 2024

Salary: £55,000 per annum

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.

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