Contract type:

Contract Contract


Full time



Internal Communications Manager (Interim)

About Us  

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.   

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things. 

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world. 

Diversity and inclusion matter to us. 

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment. 

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected. 

About the role 

The Internal Communications Manager sits within the Communications and PR team and is responsible for managing internal communications and colleague events in a dynamic, multi-site organisation.

The role of the Internal Communications manager is to implement the Internal Communications Strategy, developing proactive, strategic communications and campaigns. You will lead on all corporate Internal Communications for the Museum, including management of the intranet, creation of all-staff and manager newsletters, monthly Teams Live broadcasts, in-person briefings as well as events for colleagues at both our Tring and South Kensington sites.

You will provide strategic Internal Communications advice to colleagues across the organisation, supporting the development, delivery and evaluation of content and campaigns from cradle to grave. You will work closely with colleagues in the Director’s Office, HR, Comms and many more to ensure communications are strategically aligned with the organisation’s mission.

Working closely with the Deputy Head and Head of Communications and PR, you will be responsible for internal reputation management. You will manage the Internal Communications response in a crisis scenario.

This role sits within the Communications and PR team but is the only dedicated Internal Comms role. You must be confident and comfortable working with, advising, influencing and presenting to senior leaders.

About you  

A talented self-starter, you will have excellent verbal and written communication skills and be able to establish good working relationships quickly. You will be a creative storyteller with good attention to detail, accustomed to working proactively with a breadth of stakeholders to develop compelling narratives and impactful communications.

With proven experience managing a breadth of Internal Communications channels and in-person and hybrid events, you must be comfortable working autonomously in a fast-paced, varied environment. You will have experience managing crisis communications.

You will play a key role in advising colleagues, including the Executive Board, on Internal Communications, and in supporting the development and maintenance of Internal Communications channels.

Thriving at the Museum: the way we work  

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work. 

Find out more here 

What we offer 

27.5 days holiday plus 8 bank holidays (full time equivalent)  

Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%) 

Season ticket, bicycle and rental loan 

Life insurance 

Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.  

Staff discount at our Museum shops and cafes 

We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential. 

Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit 

Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi 

How to apply

If that sounds like you, please apply online on the Natural History Museum’s careers portal,   at  

Closing date: 21st February 2024, 10pm

Interviews expected: 1st March 2024.

Salary: £38,605.00

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.

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