E2 8EA


Front of house/visitor services


London Living Wage of £11.05 per hour

Contract type:

Contract Other


Part time


020 77399893

Casual Visitor Experience Hosts

Our Visitor Experience Hosts play a key role in creating a great visitor experience at the Museum of the Home: welcoming people to our newly re-developed galleries and gardens and using conversation and storytelling to help all our visitors explore the subject of home.

The main tasks are:

- Welcoming visitors and ensuring a high standard of visitor experience throughout the Museum's galleries and gardens
- Supporting the Museum's fundraising and commercial activity through the promotion of donations, sale of tickets and operation of temporary events and exhibitions
- Helping to maintain a safe and secure environment for our collections, visitors, staff and volunteers

About you
We are particularly interested in hearing from people who live in Hackney or east London and are able to work flexibly, at different times of day, at weekends and at short notice.

You may be studying or working part-time elsewhere or looking for a new opportunity in the cultural or heritage sectors.

We provide full training to enable you to carry out this role. However, some customer-facing experience is essential. You may have gained relevant experience in education, work or through volunteering. Whatever your level of experience, you should be able to show you can:

- Provide excellent customer or visitor service
- Communicate effectively with a range of different people
- Listen and respect different voices

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