Senior management


£75k plus, depending upon experience

Contract type:

Contract Permanent


Full time


0151 478 0001

Executive Director of Commercial Enterprises and Visitor Experience

We currently have the post(s) of Executive Director of Commercial Enterprises and Visitor Experience available.

Are you searching for a job that makes a difference? Do you have a strong commercial drive underpinned with a solid commitment to creating high quality visitor experiences?

National Museums Liverpool is a group of very different and wide-ranging museums and galleries; established more than 150 years ago, as a complement and counterbalance to the museums in London, brought together in 1986 as a nationally funded group as a symbol of hope and regeneration and because of the global importance of our collections.

We are seven exceptional museums and galleries, sharing important stories, from ancient times to today, through our more than four million objects. Attracting more than 3 million visitors a year. We are an organisation with a strong educational purpose, striving to be the most inclusive museums service in the country, offering memorable experiences that are for everyone.

As part of the leadership team, you will be accountable to the Chief Executive and will lead our Commercial Enterprises and Visitor Experience directorate focused on providing outstanding customer service and commercial opportunities. If you are a team player who acts with integrity, professionalism, energy and drive who wants to work in the cultural sector then this could be the role for you. You will take strategic management responsibility for the Visitor Experience, Commercial Enterprises and Security teams within NML, whilst playing a key role in the wider strategic leadership of the whole organisation.

As a member of our leadership team you will make a significant contribution to the achievement of our new vision for 2030 and will work with colleagues to develop our business. This is an important, demanding and rewarding role based in Liverpool but we will take an agile approach with a mix of office based and home working as well as occasional travel across the UK and beyond. You will be a strong leader, with outstanding interpersonal skills, able to inspire confidence and trust at all levels, who has the professional skills and experience to lead this multidisciplinary team. You will bring people together to deliver outstanding results and to achieve stretching targets.

Insight Event

Join us on Wednesday 16 June 9.30am for an insight event online with the Chief Executive of National Museums Liverpool Laura Pye, who will explain more about the role and NML and answer any question you might have.

The event is a teams live event so you can join us by simply clicking the following link, or copying and pasting it into your browser.

Museum Website: