Location:Leeds City Museum
Category:Buildings and facilities
Health and Safety
Salary:PO3 £35,745.00 - £38,890.00
Contract type:Contract Permanent
Lead on the development, implementation and evaluation of a challenging site development plan agreed by LMG Senior Management Team in line with the Service’s Strategic Plan working with colleagues representing learning, collections and programmes (including community engagement), operations, commercial and audience development.
Provide effective management processes and leadership for the continual improvement of site facilities, access to and interpretation of the site and collections. To ensure the site is DDA compliant. To co-ordinate a collaborative team approach to exhibitions, events and educational activities and ensure that all site staff are well briefed and trained for their role.
Working with other LMG sites and across LCC, identify and contribute to collaborative projects and act as a test bed for service development.
Develop and maintain close working relationships and meaningful partnerships with a wide range of institutions, organisations and individuals to further the Service’s objectives and through the delivery of key projects and initiatives including the Discovery Centre and Millennium Square events and Carriageworks
To develop and maintain the significant profile of Leeds City Museum and as a key civic building.
Work in partnership with Head of Collections and Programmes and learning, collections, conservation and operational colleagues across the Service to agree exhibitions and display programmes incorporating the best possible interpretation and ensuring the access needs of visitors and audiences and service-wide priorities are central to all developments.
Work with the Head of Learning, Community Engagement Manager and other colleagues to engage communities and other audiences including families in the development of the site and socially inclusive learning programmes. Work with the Audience Development team to carry out evaluation and surveys and respond to visitor comments and feedback.
Undertake research, fieldwork and visits relevant to the site development as a high quality city centre visitor attraction.
Promote the positive image of the Service at all times, work with Audience Development to advocate the value of the site to key stakeholders, opinion formers, visitors and the people of Leeds through lectures, community work, tours, displays, publications, loans, the web and social media including responding to public, professional and academic enquiries.
Ensure a high level of customer care across the whole site, tackling issues immediately, monitoring and evaluating impact and implementing learning.
Responsibility for the day-to-day management of the site including general housekeeping and health and safety. Take immediate action to resolve building or collection issues with the appropriate team and work on the sites continual improvement and development.
Be curatorially responsible for the structure and interior of Leeds City Museum.
Be responsible for the security of the site. Ensure that appropriate security procedures are in place and by acting as data manager for the CCTV system. To act as one of the emergency key holders for the site for out-of-hours emergencies.
Working closely with Operations, Property Management and Collections teams to develop, implement and monitor a planned maintenance programme to restore, maintain and develop the fabric of the site.
Work in partnership with the Head of Business and Enterprise to maximise the commercial potential of the site, seeking opportunities for retail, catering, commercial hire and events within the commercial strategy.
Manage delegated budgets and seek sponsorship and funding, site based project and to oversee the Front of House team, site administration and contractors on site.
Recruit, train and develop staff to deliver a high quality service with a focus on audience need to deliver the Service’s strategic policy and objectives.
Collaborate with colleagues in other National Portfolio Organisations and participate in appropriate professional networks to represent the Service.
Deliver accurate and timely performance management data on all aspects of service delivery at site.
Promote and apply consistently the principles of Leeds City Council Equal Opportunities Policies both with colleagues and members of the public to ensure fair and equal access to services and opportunities.
Be aware of and adhere to Leeds City Council Health and Safety Policy being responsible for your own health and safety whilst at work and that of your colleagues and our customers. Achieve recognised Health & Safety qualification specific to job need. Carry out risk assessment and implement safe systems of work as required.
Deputise for Head of Operations as required.
To undertake any other duties as commensurate with the grade.