Contract type:

Contract Permanent


Full time


+44 (0)20 7323 8000

Business Analyst

Business Analyst Information Services Full time Permanent £34,789 per annum Application deadline: midday on Monday 17 August The British Museum’s Information Services department is seeking a skilled Business Analyst to help support the Enterprise Architecture team’s transformational planning, design and execution. The role will involve analysis across a diverse selection of departmental projects stretching from curatorial to commercial operations where improvement opportunities present themselves. The Museum is going through an exciting period of change and is currently in the process of rethinking how it approaches its operations to deliver both front and back office services across the ecosystem. Over the next decade, the Museum will begin embarking on a tremendous programme of change which includes both the digital and physical experiences for the visitor. In addition, the existing architecture will be put under new pressures from strategic initiatives, mobile applications, cloud efficiencies and data policies in light of the political and environmental challenges. Emerging technologies in the cultural landscape will also challenge the format of objects that the Museum holds. No longer purely physical, objects are transforming into digital experiences. These are enormous and exciting challenges for one of Britain’s largest tourist attractions which will increasingly look to technology to help support growing visitor numbers – both virtually as well as physically. This excellent role involves the exploration of various opportunities and risks within technology projects by leveraging business awareness and development. Requirements elicitation and needs analysis are just small parts of the role that will include solution recommendations, capability evaluations, cost-benefit analysis, strategy advice and architectural modelling. Additionally, there will be some autonomous working, workshop facilitation and small project planning required within the role. It’s a unique opportunity to influence and gain understanding of how one of the world’s most valuable and important institutions operates. Be part of a community of people passionate about the values of the Museum and its 260-year legacy of providing free access to the history of the world. Key areas of responsibility: • Elicit stakeholder requirements and concerns using the most appropriate interview technique to the task (e.g. document analysis, interviews, workshops, surveys, shadowing, etc.) • Proactively engage and collaborate with internal and external stakeholders to document current or develop target state diagrams and artefacts to analyse business systems Person specification: The ideal candidate will be educated to degree level, or with equivalent experience, and will have a recognised Business Analyst qualification at foundation level or higher. The role will require outstanding relationship building, commercial and written communication skills, and will be comfortable communicating with all levels of the organisation. Excellent analytical skills and the ability to apply multiple solutions to business problems and knowledge of business re-engineering principles and processes will be essential to the role.

Museum Website: