Science Museum, South Kensington




£32-35,000 per annum + benefits

Contract type:

Contract Permanent


Full time



Retail Manager

Can you motivate teams to perform in a fast-paced, dynamic environment?

The Science Museum retail team continue the audience journey by providing a seamless experience into one of its varied retail outlets, creating a high-quality shopping environment.

As Retail Manager, you will be instrumental in delivering growth in Retail income and profit. You will be responsible for managing the museum retail P&L primarily overseeing operating staff costs and the full retail operations management - front and back of house.


You will support and encourage a team up to 30 to ensure the highest standards of customer experience, working with our Visual Merchandising colleagues to fulfil a creative vision to ensure our Retail spaces reach their full potential. You will also oversee the warehouse team, ensuring efficient processes in place to manage stock, minimise losses and improve in-store stock availability.

Joining us, you will have experience of leading teams in a busy and fast-paced retail environment. You’ll have exceptional communication and customer service skills, with the ability to work with, inspire and motivate your team to deliver. You’ll also understand stockroom/replenishment systems, ensuring both front and back of house departments work seamlessly together.

You will be offered excellent benefits, including 25 days annual leave in addition to bank holidays, a contributory pension scheme, BUPA medical and dental care, an annual season ticket loan and numerous staff discounts whilst developing your career in a world class museum group.

Please visit our website for further information and to apply:

Museum Website: