Kew, Richmond, Surrey





Contract type:

Contract Permanent


Full time


0208 392 5203

User Experience Researcher

What will the future know of today? Archives are the homes for our collective memories. Your work will ensure that The National Archives’ records are accessible to the next generation of citizens, researchers and historians.

Archives matter.

About the role
We're looking for a motivated and talented user experience researcher to join our Digital Services Team. Are you a dedicated UX practitioner who is excited at the thought of working with us as we strive to create world-class services here at The National Archives in Kew?
If so, this could be the role for you.

Working within a 40-strong multidisciplinary, Agile team within Digital Services, this role has opened at an exciting time for The National Archives. With a new brand being launched as well as a new digital strategy and refreshed purpose, never has it been a more exciting time to join The National Archives!

About you
You will be passionate about UX research and driven to help create the best experience possible for users of The National Archives.

As you will be working within Agile product teams and with internal/external users, you will have excellent social and communication skills.

This is an opportunity to work with committed and talented developers, designers, archivists and researchers who share a passion for creating high quality, user-focused digital services for a range of audiences. You will be an advocate for our users, for usability and accessibility of our systems, and have experience of the standards that web services should meet.

Join us here in beautiful Kew, just 10 minutes’ walk from the Overground and Underground stations, and you can expect an excellent range of benefits, including a pension, the option of flexible working, and discounts with some local businesses. We support your wellbeing and development with training, on-site therapists such as massage, as well as fitness classes, an on-site gym, restaurant, shop and staff bar. We also have free entry to Kew Gardens and other museums and exhibits.

To submit your application please click the 'Apply now' button on this page. You will be asked to upload a CV and statement of suitability. In your statement of suitability please explain how you meet each of the essential criteria below. You may draw on knowledge, skills, abilities, experience gained from paid work, domestic responsibilities, education, leisure interests and voluntary activities. Please note selection for interview will largely be based on the information you provide in this section.

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