Soft Play and Birthday Party Assistant

The Museum’s mission is to tell the story of Our Army and the people who have served in it; to inspire, engage and educate, though our World Class Museum and Collections. Through our five thematic galleries and our innovative exhibition and events programme, the public can explore what it’s like to be a soldier, why we fought in conflicts – past and present, and discover the impact the Army has had on our society.

Part-Time - 4 days out of 7, 24 hours per week, including weekends – Fixed Term 12 month contract – London based.

We are seeking a Soft Play and Birthday Party Assistant to join our passionate Front of House Team. This is a key role, ensuring that our popular Play Base (soft play) and Birthday Party packages are operationally delivered to high standards across all visitor/guest touch points. You will be responsible for welcoming in and briefing our Play Base visitors, invigilating sessions, and ensuring health and safety and cleanliness standards are met. Additionally, you will be responsible for assisting the Birthday Party Coordinator in the planning and delivery of our Birthday Party packages.

The successful candidate will be passionate about engaging visitors/guests and enhancing their experience, be a team player as well as able to work independently and enjoy working in a fast-paced and busy environment. You will be enthusiastic about making a positive contribution to maintaining and growing our Play Base, Birthday Party and wider Museum reputation.

Interviews will be held on 1st December 2026
The closing date for applications is 16th November 2026 at 08:00am

Please note that this role is Front of House and therefore hybrid/offsite working is not available.

For further information, or to apply, please visit our website at: https://www.nam.ac.uk/jobs

For further assistance, please email the Department of Human Resources: [email protected]

If you have not had a reply within 2 weeks of the closing dates, please assume that your application has been unsuccessful. Due to the volume of applications that we receive please note that we are unable to provide feedback at this stage.

The National Army Museum is an Equal Opportunities employer.

Museum Website: https://www.nam.ac.uk/jobs