Data Officer

Tate is one of the world's leading art institutions, home to the national collection of British art and a landmark presence in the global cultural landscape. Across four galleries and our growing digital platforms, we use data to better understand our visitors, members and online audiences, helping teams across Tate make informed decisions. This is an exciting opportunity to join our Audience Insights team, where you'll play a key role in maintaining the data that underpins reporting, audience research, marketing campaigns and strategic decision-making across the organisation.

As Data Officer, you will help ensure the quality and accuracy of data across a range of systems, produce and maintain regular reports and dashboards, support CRM campaigns and audience research, and work with colleagues across Tate to answer business questions using data. You'll also have the opportunity to develop your technical skills while contributing to projects that improve how data is managed and used across the organisation.

You will be passionate about reporting and data, with a keen eye for detail and a natural curiosity about how information can be used to solve problems. You will be highly numerate and bring experience of working with Excel and data to produce accurate, high-quality outputs. You'll be confident building collaborative relationships with colleagues across the organisation and be keen to develop your skills in areas such as SQL, Power BI, digital analytics, and quantitative & qualitative research. In doing so, you'll play an important role in transforming high-quality data into meaningful insights that inform decision-making across Tate.

Job Responsibilities:

Ensure Data quality management where possible across a range of data sets ( ticketing data, attendance data, visitor insight data and digital data). Detecting anomalies, duplicates, and inconsistencies before reporting.

Produce business-critical KPI reports and dashboard updates, ensuring they are delivered accurately, on time and in a user-friendly format that meets stakeholder needs.

Work with digital data sources to support reporting on website and online user behaviour.

Support other key areas of the business with ad hoc queries, regarding attendance data, performance of paid exhibitions, performance of Tate Membership & Tate Collective, website analytics and audience research insights.

Produce campaign datasets as agreed for all membership CRM and mail outs, e.g., renewal/reminder campaigns, magazine mail out, private view cards, Tate Etc magazines, etc. and forward to relevant subcontracted fulfilment houses.


Job Requirements:

Enthusiastic about reporting and data with a proactive and motivated approach and a natural curiosity and interest in data

Highly numerate with meticulous attention to detail, ensuring that work is quality assured effectively.

Relevant experience using Advanced Excel for data manipulation e.g. for exhibition performance monitoring.

Experience of establishing effective collaborative relationships with internal and external stakeholders, and comfortable collaborating and working with non-data savvy colleagues to achieve Tate objectives

Experience of BI tools, such as Power BI, Tableau etc.

Experience producing datasets for CRM & mailing purposes , working with database applications & CRM tools.

Familiarity with digital analytics tools such as Google Analytics and Looker Studio would be advantageous.

Some knowledge of coding languages such as SQL, Python would be helpful.

Museum Website: https://careers.tate.org.uk/members/modules/job/detail.php?record=782