EA to Director of Audiences & Innovation

About your team
You will play a pivotal role at the heart of Tate’s largest division, reporting to a Director across all of Tate’s audience-facing teams. Tate’s Audiences & Innovation division leads Tate’s Press, Digital, eCommerce, Marketing, Membership, Audience Insight, Design, Visitor Experience, Sales, Visitor Communications, Safety and Security, with approximately 300 colleagues, as well Tate’s 400 volunteers. The Division leads the strategic planning and delivery of Tate’s external communications, key messages, and reputation management which combines media relations, issue management, stakeholder relations, and corporate and social responsibility. You will be supporting the Director’s work to drive audience reach, revenue and reputation.

What you will gain
You will be working with some of the world’s greatest art and creativity, for a global brand, with extraordinary experiences, and beautiful buildings. It is a fast-moving and diverse role. You will be in a large, multidisciplinary team, with a wide range of skills, experience and expertise that you can learn from, across the worlds of art, digital, audiences, communications, marketing and insights, as well as developing skills and knowledge within this role. It is an exciting time to work in the world of galleries and museums as we are diversifying our audiences, creating more active, immersive, participatory and social experiences - welcoming increasing numbers of families and young people.

Job Responsibilities
Diary management and meetings
Promote Tate through a professional and helpful approach to all contacts with the Director's of Audiences & Innovation's office and demonstrate a knowledge and passion for the work of the galleries and Tate in particular.

Organisation
Organise and plan ahead, reviewing and anticipating what the Directors will need in order to facilitate the effective delivery of their work.
Assess priorities in a fast-moving environment and take appropriate action to ensure the smooth running of the office and diaries.

Budgets
Manage, monitor and administrate the office budgets for the Director of Audiences & Innovation including drafting annual budgets, maintaining commitment logs, reforecasting, and keeping Directors updated.
Compile budget meeting papers and collate overview budget headline numbers from different departments within the Division.

Events
Support the Press and Marketing teams at press views on site as required.

What you will bring to the team

• Extremely well organised, you will have substantial relevant secretarial experience at senior manager level in a complex, fast moving organisation.
• Outstanding interpersonal skills with the ability to build relationships and communicate
effectively with a wide range of people at all levels. Fast and accurate word-processing
skills.
• Excellent, fast and creative skills in researching, compiling and designing PowerPoint
presentations.
• Proven experience in managing a busy, constantly changing diary.
• Highly effective written communications skills, including in researching and drafting
emails, minutes and reports.
• You will have experience of developing and administering a wide range of office
management systems including financial processes, and in budget monitoring and
management.
• You will have experience of managing resources in a busy office, and be able to
demonstrate a flexible approach to work, having the ability to react to changing and
sometimes conflicting priorities/commitments as well as to emergencies.
• High level of proficiency with a range of programmes and systems including all Microsoft
Office packages (Word, Excel, Outlook, PowerPoint, Teams) in addition to Sharepoint,
Zoom, and effective use of databases, online purchase order and HR systems, internet
applications.
• You will be able to employ a high level of discretion and sensitivity. You will be tactful
and diplomatic, with the ability to handle confidential information discreetly and to
ensure that Tate is represented positively.
• Proactive, independent and solution focused, you will be able to work with minimal
supervision
• Your work will be highly accurate, and you will have very good attention to detail, along
with excellent communication skills, both oral and written.
• You will have a thorough working knowledge of the UK museums and galleries sector.
• You will have experience of working with both Mac and PC systems and be willing to
undertake appropriate training and development activities.
• You will be able to contribute towards the team effort in the Audiences Division and to
help create an inclusive and respectful culture
• You will be able to undertake regular travel and out of hours working to attend early
morning or evening events.
• You will have an interest and a commitment to the work of Tate.
• Knowledge and enthusiasm for communications, digital, marketing, media and visitor
experience.
• A strong belief in the principles of diversity and inclusion.

Museum Website: https://careers.tate.org.uk/members/modules/job/detail.php?record=777