Lead Digital Exhibit Technician

Ready to manage the technology behind unforgettable museum experiences?

About us

The Science Museum Group (SMG) encompasses the Science Museum, the National Railway Museum, the Science & Industry Museum, the Science & Media Museum, Locomotion and the Science and Innovation Park, making us the world's greatest alliance of science museums.

The Technical Services department supports the Science Museum by maintaining digital exhibits and supporting the AV design and build of new galleries, exhibitions and presentation spaces.

To support this work, we are now looking for a Lead Digital Exhibit Technician based at the Science Museum on a full-time, permanent basis.

About the role

As Lead Digital Exhibit Technician, you will lead an operational maintenance team, ensuring galleries and exhibits are performing and responding to reactive issues. Alongside day-to-day operations, you will deliver a programme of planned maintenance, look ahead to future investment needs, and lead improvements to interactive exhibits and key infrastructure, ensuring they meet security standards.

This is a permanent, full-time role based onsite at the Science Museum. Shifts mainly cover 07:30-15:45, with some between 10:00-18:15. You will work one in three weekends and share Bank Holidays.

About you

By joining us, you'll bring comprehensive knowledge and demonstrated experience across a wide range of AV hardware and systems, paired with solid ICT literacy and practical experience using Windows, Mac, and Linux operating systems. The role requires someone who has experience planning and delivering small projects and who brings excellent interpersonal skills.

This is a great opportunity for someone looking to step up into line management, and who is experienced in supervising small teams and contractor works.

You'll thrive delivering top-quality results to strict deadlines amid a busy workload.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

* Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
* Career growth. We offer enhanced support with personal and professional development.
* Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
* Health & Dental Insurance. Extra peace of mind, from day one.
* Wellbeing. All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
* Colleague networks. Our colleague-led networks are an informal forum for colleagues to come together to discuss topics of shared interest and lived experience. They create a space for people to exchange ideas, discuss best practice, socialise and build a sense of community.
* Enhanced contributory pension. To support you in saving for the future.
* Interest-free loans. When you need a little extra cash for life events or home improvements.
* Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Museum Website: https://www.aplitrak.com/?adid=aHJzZXJ2aWNlLjUyMzg5LjExMTkzQHNjaWVuY2VtdXNldW0uYXBsaXRyYWsuY29t