Details:
Location:
UKCategory:
DigitalSalary:
£53,000-£55,000Contract type:
Contract ContractHours:
Full timeTelephone:
07731708877UX/UI Designer
What It’s Like to Work Here
At IWM, our mission is to help people understand conflict and its impact on our lives today. Our digital work plays a major role in delivering that mission, reaching millions of users each year. You’ll join a collaborative, user-focused Digital Engagement team who are passionate about creating accessible, meaningful and high-quality digital experiences. We value curiosity, evidence-led thinking and working together to deliver the best outcomes for our audiences.
Why This Role Matters
This is a pivotal role at a key moment for IWM. We are launching a refreshed vision, purpose and rebrand, and you will lead how this is translated into our digital products, especially a major redevelopment of iwm.org.uk. Working closely with an external design agency, you will guide web design from IWM’s side and help shape a new, robust design system. Your work will directly influence how audiences understand conflict, engage with our content, and access our sites, services and collections.
What You’ll Be Doing
Lead UX and UI design across IWM’s websites, with a primary focus on the redevelopment of iwm.org.uk.
Work with an external design agency to develop and embed a new design system, and ensure it is consistently applied across all digital journeys.
Create wireframes, prototypes and high-fidelity designs that are accessible, on-brand and grounded in user needs.
Collaborate with Product Managers, Developers, and brand and content colleagues to deliver high quality, user centred experiences.
Contribute to user research, usability testing and evidence-based prioritisation.
Clearly communicate design decisions, trade-offs and insights to a wide range of stakeholders.
Champion inclusive, user centred design practice across the organisation and support capability building within the Digital Engagement team.
What We’re Looking For
We’d love to hear from you if you have:
Experience designing for large websites or digital products within a multidisciplinary team.
Strong understanding of UX principles, journey mapping, heuristics and user centred design methods.
Ability to design accessible, visually coherent interfaces that align with brand standards.
Experience working with or implementing digital design systems, ideally alongside external agencies.
Good knowledge of accessibility and usability standards such as WCAG.
Proficiency in Figma and experience creating wireframes, prototypes and UI components.
Strong problem-solving skills and the ability to make practical decisions within constraints.
Confident communication skills and the ability to explain design decisions using research and evidence.
How You’ll Work
You’ll work closely with colleagues in Digital Engagement, brand and content teams, Developers, Product Managers and external design partners. Collaboration and clear communication are central to this role, and you’ll play a key part in helping teams move towards user centred, evidence led decision making across digital projects.
What Success Looks Like (First 6–12 Months)
Build strong, collaborative relationships across Digital Engagement, brand, content and development teams.
Work effectively with the external agency to support the creation and rollout of a new design system.
Lead UX/UI input into key stages of the iwm.org.uk redevelopment.
Deliver clear design documentation, prototypes and components that can be easily implemented by developers.
Improve the accessibility, clarity and consistency of digital journeys.
Help embed user centred and evidence led practices across digital workstreams.