Details:
Location:
Imperial War Museums, LondonCategory:
HRSalary:
£35,500Contract type:
Contract PermanentHours:
Full timeTelephone:
N/ATalent Acquisition Officer
What You’ll Be Doing
Leading the day‑to‑day candidate experience, ensuring timely, supportive and professional communication throughout the recruitment journey.
Coordinating interview logistics, including scheduling, liaison with hiring managers, briefing candidates, and arranging space or virtual links.
Owning the Talent Acquisition shared inbox and ensuring responses meet agreed service levels.
Managing onboarding processes including offers, references, right‑to‑work checks, DBS checks, HMRC documentation and Occupational Health clearance.
Maintaining accurate ATS records and ensuring recruitment workflows run smoothly.
Supporting hiring managers with advertising, selection methods and best practice guidance.
Participating in interview panels where appropriate and helping ensure a fair, consistent selection process.
Contributing to process improvements, documentation updates and TA guidance materials.
Assisting the HR Officer team during busy periods or exceptional circumstances.
What We’re Looking For
Required
We’d love to hear from you if you have:
Experience in Talent Acquisition or HR, including involvement in recruitment or onboarding.
Strong organisational skills and confidence managing multiple tasks and deadlines.
Excellent communication skills and a service‑driven approach.
Experience using an ATS or HR system, alongside strong general IT skills.
High attention to detail and a methodical approach to administrative work.
A proactive attitude and the ability to adapt to changing priorities.
A commitment to delivering an excellent candidate experience.
Desirable
Experience supporting interview panels.
Interest in developing within TA or HR.
Experience supporting a multi‑site organisation.
How You’ll Work
You’ll work closely with the Talent Acquisition Lead, HR Officers and hiring managers across the organisation to deliver a smooth, efficient and welcoming recruitment process. Collaboration is key — you’ll support colleagues, build strong working relationships, and help ensure candidates and managers receive a consistent, positive experience.
What Success Looks Like (First 6–12 Months)
Candidates report a positive, well‑managed experience from application through onboarding.
Interview processes run smoothly and managers feel supported and well‑informed.
The TA shared inbox is managed efficiently, with timely, accurate and helpful responses.
Onboarding processes feel consistent, well‑structured and supportive for new starters and hiring managers.
Clear improvements are made to TA processes, templates or guidance materials.
Strong working relationships are established across the wider HR team and with hiring managers.