Technical Project Manager (Digitalisation)

About the role

We’re looking for an experienced and forward-thinking Technical Project Manager with a strong focus on digital transformation. In this role, you’ll lead the planning, delivery, and implementation of technology-driven projects that are central to our digital transformation programme. If you have a passion for using new technology solutions to improve systems, processes, and experiences, this is an exciting opportunity to make a real impact.

You’ll bring substantial technical expertise with a broad and well-rounded understanding of digital technologies rather than a deep specialisation in any single area. Combining strong technical insight with proven project management experience, you’ll understand how different systems, platforms, and solutions fit together to deliver strategic outcomes. You will be experienced in translating complex requirements into practical, deliverable solutions. You’ll have hands-on experience with a range of modern technologies that might include automation, business intelligence, cloud platforms, AI, and systems integration. You will also be confident assessing new and emerging tools for their potential value.

Your depth of knowledge in technology will allow you to engage confidently with technical specialists, suppliers, and non-technical stakeholders alike. With an eye on the detail, you will also keep sight of the bigger picture, ensuring every project aligns with organisational goals and supports long-term digital growth.

You’ll manage a portfolio of digital projects from concept to completion, applying recognised project management methodologies to ensure delivery on time, on budget, and to specification. This role sits at the intersection of technology and change management, therefore you’ll work closely with internal teams and external partners, managing suppliers, guiding technical delivery, and engaging stakeholders at all levels to drive digital innovation across the organisation.

From exploring new tools and platforms to overseeing their successful implementation, you’ll ensure each project contributes meaningfully to our wider transformation goals, enhancing both how we work and how visitors experience what we offer.

The difference you’ll make

As part of our enthusiastic and dedicated IT team you will report directly to our Chief Technology Officer. Your responsibilities will include but not be limited to:

-Leading and managing digitalisation projects (e.g. AI, automation), ensuring their timely and successful execution.
-Developing and championing digital value propositions that enhance operational efficiency and/or improve the visitor experience.
-Proactively identifying and achieving buy-in for major digitalisation and technology improvements which contribute to the digital transformation programme across the galleries from both a back-office and visitor experience. Working closely with the project teams and stakeholders at various levels across the organisation.
-Leading and managing IT projects through all stages of their lifecycle from ideation to implementation in line with agreed programme and project management standards of National Galleries of Scotland.
-Providing day-to-day management and leadership to the project teams to ensure delivery of deliverables/solutions.
-Working with stakeholders to scope solutions in line with their requirements, key strategies and the requirements of overall technical architecture of the organisation.
-Liaising with and managing suppliers in the delivery of project objectives and services.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

-Educated to degree level, or equivalent in information technology or related discipline, or equivalent qualification and practical experience.
-A flexible, supportive and collaborative working style, with strong leadership and negotiation skills.
-Proven experience and knowledge of innovation with a variety digital technology (for example but not restricted to AI, automation, business intelligence, integration).
-Solid project management skills with the ability to deliver digital projects using formal methodologies such as Prince2 and Agile.
-Skilled in managing project teams in a collaborative manner.
-Experience of successfully liaising with stakeholders of all levels, balancing priorities and managing collaborative working.
-Good written and verbal communications skills ranging from report writing to presentations to face-to-face meetings.
-A flexible approach with the ability to initiate, self-manage and work on several interdependent projects simultaneously.
-Self-motivated, proactive and demonstrable willingness to ‘go the extra mile.’
-Creative problem-solving skills.
-Meticulous attention to detail and the capacity to quality-check own work and that of others.
-Ability to learn to new skills, new technologies, and methods of working.

It would also be great if you have:

-Experience in public sector procurement and supplier/contractor liaison or management.

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Thursday, 23 October 2025.

Museum Website: https://www.nationalgalleries.org/careers