Details:
Location:
IWM LondonCategory:
HRSalary:
£50,000 per annumContract type:
Contract ContractHours:
Full timeTelephone:
naHR Operations Manager (Maternity Cover)
This is a fast-paced, multi-faceted role where you’ll manage payroll and benefits, optimise HR systems, and collaborate across departments to deliver seamless, people-focused services.
Role Responsibilities:
Manage internal payroll processes and oversee contracts with external providers to ensure timely, accurate, and cost-effective service delivery.
Ensure smooth operation of our digital HR systems, identifying opportunities to improve user experience and streamline processes.
Work closely with HR Business Partners to ensure operational processes support the delivery of strategic people initiatives.
Develop and manage HR SLAs, fostering effective relationships with internal teams and external stakeholders.
Continuously improve HR lifecycle processes, collaborating on projects like onboarding and system upgrades.
Maintain GDPR/DPA compliance and provide accurate HR data and reporting to internal and external bodies.
Manage a dedicated HR operations team focused on payroll, benefits, and systems support.
Collaborate with teams across People & Culture, Internal Comms, and Digital Engagement to ensure HR information is accessible, effective, and continuously improving.
What you'll Bring:
Proven generalist HR experience at Advisor or Manager level.
CIPD/CIPP (or equivalent) qualification.
A track record of improving systems and processes within an HR context.
Essential: Current working knowledge of iTrent HR and Payroll software.
Ready to make an impact? Join us in shaping a fantastic place to work at IWM!
For a full list of duties and the person specification (which your application will be marked against) please view the Job Description.