Access Officer

This role sits within the Public Access and Government Services Directorate, which works at the heart of The National Archives providing expert advice and guidance to government departments and public bodies to drive compliance with the statutory obligations set out under the Public Records Act 1958 (PRA) and Freedom of Information Act 2000; and to enable the growth of capability for the preservation of born-digital government records.

The Access Officer will directly support the relocation of records from the Parliamentary Archives to The National Archives. Records may be sent to The National Archives open or closed, depending on whether they contain information that is still regarded as sensitive. These records are not directly available to the public but may be requested under Information Rights legislation such as the Freedom of Information Act 2000. Records may also be retained by the originator under certain circumstances.

Reporting to the Access Manager, this role will facilitate the progression of closure and retention schedules; amend existing closures and retentions through our dedicated databases; and collaborate with internal and external stakeholders to investigate and resolve access issues.

The Access Officer will manage key inboxes, triaging all communications and ensuring responses to communications are responded to with our service agreement timeframes.

The Access Officer will also assist the Access Team in data analysis and reporting, maintaining key record logs and supporting Access projects.

This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department.

A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time.

For full details and to apply, please click the link following 'Museum Website' below.

Essential Criteria

- A flexible approach to work with the ability to work to strict deadlines under pressure for successful completion of tasks
- High standard of communication, both written and verbal, with excellent attention to detail and proof-reading skills
- Excellent team working skills – able to work constructively with colleagues within and outside of the Government Services, Strategy and Engagement Department
- Ability to make decisions, using sound judgement, escalating issues as required
- ICT skills including working with Microsoft Office (Word, Excel etc.)


Desirable Criteria

- Knowledge of the FOI Act and related legislation
- Willingness to travel within the UK for visits to external stakeholders


Closing date: Thursday 25th September 2025 at midnight

Museum Website: https://nationalarchives.wd3.myworkdayjobs.com/Careers/job/Kew/Access-Officer_JR200675