People Coordinator

Are you looking to kick start you career in HR at one of London's leading visitor attractions with a world-famous collection? Do you have excellent interpersonal skills, an eye for detail and an interest in developing your understanding of HR policy and procedures throughout all stages of the employee lifecycle? 

As an integral member of a busy HR department, this role’s focus is ensuring the effective and reliable delivery of HR processes to all the Museum's employees. Our People Coordinators provide crucial support across all stages of the employee lifecycle including: 

Recruitment: Working directly with recruiting managers to develop adverts, schedule interviews, and managing the entire onboarding process from job offer to induction, in line with internal procedures and current legislation 

Process Delivery & Administration: Preparing and processing documentation aligned with policies and procedures with efficiency and attention to detail, including employee contracts, background checks, and other sensitive information.

HR Systems and Record Maintenance: Ensuring data within the HRIS and employee files are accurate and up to date.

Communications and Employee Engagement: Managing shared inboxes and responding to a variety of employee queries in a timely, polite and helpful manner. Ensuring employees have access to the Museum’s benefits, preparing internal communications and keeping the intranet up to date. 

Employee Relations: Support the People Advisors with the resolution of cases by taking minutes of sensitive meetings and preparing documentation as needed.

Key areas of responsibility: 

Efficiently coordinate the recruitment process, from drafting and posting job adverts, arranging interviews, to carrying out recruitment checks and issuing contractual documentation. 
Ensure all employee records are accurately maintained, with documents filed in a timely manner, and in line with data protection requirements. 
Prepare paperwork and communications, including employment references and contract extensions. 
Ensure that DBS renewals are carried out in line with the Museum’s procedures and legal requirements for employees involved in secure cargo transportation. 
Take full and accurate minutes of sensitive meetings, as required. 
Answer first level queries from managers and employees regarding policies and procedures. 

About you:

Wide-ranging administration experience, including proficiency using Microsoft Office applications and experience working with databases.
Demonstrated ability to work with minimal supervision to prioritise your own workload and coordinate with others. 
Strong attention to detail and ability to produce accurate work within deadlines.
Excellent written and verbal communication skills.
A positive attitude, strong customer focus and the ability to adapt to a changing work environment.
Experience working in an HR role, knowledge of relevant employment legislation and achieved or working towards a HR qualification would be an advantage.

About the British Museum:  

Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt. 

The Museum offers a competitive benefits package including: 

Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays.
Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
Free entry to a wide range of museums and exhibitions
Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
Interest-free travel, bicycle, and rental deposit loans
Professional and personal development opportunities
Employee Assistance Programme
Discounts on food and gift shop purchases

Additional details: 

For more information about this role, please see the job description.  

The interviews are expected to take place on 27 August 2025.  

If you have any additional needs that we should be aware of to support you with your application, please provide details to [email protected].  

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated in line with their relevant knowledge, skills, and experience. 

We offer a flexible way of working scheme that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. We would typically see this role working on site 2-3 days a week. 

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Museum Website: https://bmrecruit.ciphr-irecruit.com//templates/CIPHR/jobdetail_8313.aspx