Technician - Gallery Services

Do you enjoy actively participating to build, fix, and maintain the things that make exhibitions and experiences come to life? Are you motivated by the idea of using your practical skills and technical know-how behind the scenes to help create spaces that inspire and engage visitors every day?

About us

The Science Museum Group is here to inspire futures. We aim to grow visitor's 'science capital' and engagement with Science, Technology, Engineering and Maths.

The Gallery Services department provides technical support services across the National Railway Museum, maintaining a diverse array of interactive exhibits, displays and elements of the museum supporting the visitor experience such as audio-visual displays, lighting, signage, and the general maintenance of our galleries. This skilled technical team supports the museum in delivering an ambitious programme of activities ensuring a high-quality visitor experience.

About the role

We are looking for a Gallery Technician to join our team and contribute to installation, opening, and ongoing maintenance of the National Railway Museum including, Great Hall, Station Hall, Mini-Rail, VR Experience and Wonderlab.

You will join a team of 3 like-minded technicians and your primary responsibilities will be the maintenance, repair and support of all the National Railway Museum's Galleries and displays and presentations.

We offer 7 days opening to our visitors all year round and you will be required to work regular weekends. Please note that this position requires frequent physical activity such as moving equipment, standing for long periods, and manual handling. We provide training and support to ensure tasks are carried out safely.

The shifts are mainly 08:00-16:00 and 09:00-17:00, but you will also be required to sometimes come in earlier depending on certain projects. Evening work will be required from time-to-time to support Museum events, major out-of-hours jobs or peaks in demand, such as gallery installations.

About you
We're keen to see applications from candidates who bring practical experience in a relevant technical discipline, whether that's through workshop skills, experience in a museum setting, or equivalent skills gained elsewhere. You'll thrive in this role if you enjoy working methodically and strategically, can plan your own workload to meet tight deadlines, and take real pride in the detail and quality of your work.

We're especially interested in people who have a genuine interest in practical skills such as electronics, electrics, or carpentry - and while not essential, experience in areas like coding, 3D modelling, or 3D printing would also be valuable. A good level of ICT literacy across Windows and Mac systems is important, as is the ability to read technical drawings, keep accurate records, and communicate clearly with both technical and non-technical people.

Most tasks will require you to work independently, but you'll also need to be effective at collaborating with others and capable of adjusting to project needs and assisting when necessary. Above all, we're looking for someone who's highly dexterous, physically active, health-and-safety aware, and ready to help bring our exhibitions and spaces to life all year round.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

* Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
* Career growth. We offer enhanced support with personal and professional development.
* Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
* Health & Dental Insurance. Extra peace of mind, from day one.
* All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
* Colleague networks. Our colleague-led networks are an informal forum for colleagues to come together to discuss topics of shared interest and lived experience. They create a space for people to exchange ideas, discuss best practice, socialise and build a sense of community.
* Enhanced contributory pension. To support you in saving for the future.
* Interest-free loans. When you need a little extra cash for life events or home improvements.
* Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.



Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Museum Website: https://www.aplitrak.com/?adid=aHJzZXJ2aWNlLjU3NzUzLjExMTkzQHNjaWVuY2VtdXNldW0uYXBsaXRyYWsuY29t