Archive and Library Assistant (Copying)

Archive and Library Assistant (Copying)

Do you have good customer service skills and the ability to communicate effectively with others? Would you like to support the running of the National Railway Museum archive, library and copy service?

About us

At the National Railway Museum in York, the library and archive, known as Search Engine, is the home of a wealth of material connected with railways and transport industries, from the eighteenth century to the present day. Search Engine provides access to the public, researchers, curators and other internal audiences to a range of collections, as well as offering a copying service.

We are now recruiting for an Archive and Library Assistant (Copying) based on-site at the National Railway Museum in York. This is a full-time, permanent role, working 35 hours per week.

About the role

As Archive and Library Assistant (Copying) you will be based in Search Engine to administer the copy service for both public and internal requests. At Search Engine you will deliver the service, working with colleagues within Collections Services, Photo Studio and Picture Library to retrieve collections items and images for scanning, capturing collections information that can be used in the digitisation process.

You will also process payments onto our finance system and maintain accurate records so that orders can be tracked and income monitored. Additionally, you will be supporting Search Engine's volunteer research team, Inreach, by administering orders and payments.

About you

Joining us you will have good customer service experience and the ability to communicate effectively with others. You will be able to work calmly and manage and prioritise tasks effectively in time-sensitive situations, using your good attention to detail to follow processes accurately.

Crucially you will have good computer skills, including experience of using databases to find information and the knowledge or a willingness to learn of how to input data into finance systems.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

* Support with personal and professional development
* 27 days annual leave in addition to bank holidays
* Employee assistance programme
* Enhanced contributory pension
* Unmind App and other wellbeing support
* Interest-free loans
* Days Out discounts
* Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Museum Website: https://www.aplitrak.com/?adid=aHJzZXJ2aWNlLjE4NzM2LjExMTkzQHNjaWVuY2VtdXNldW0uYXBsaXRyYWsuY29t