£40,000 per annum

Contract type:

Contract P




0207 306 0055

CRM Manager

The National Portrait Gallery houses a unique collection of all forms of portraiture of the people who have made or who are currently contributing to British history and culture. The Gallery attracts over 2 million visits a year and is among London’s most popular attractions, it reaches and engages these, and further UK and global audiences, with its extensive display, exhibition, research, learning, outreach, publishing, digital and national programmes.

CRM Manager
Full-time, 5 days (40 hours) per week,
£40,000 per annum

An opportunity has arisen for a CRM Manager to take full responsibility for the Gallery’s Customer Relationship Management function. The post holder will be working closely with a range of departments across the Gallery and will be fundamental to the effective use and development of the system.

The successful candidate will have gained extensive experience working within an environment that manages ticketing, fundraising, events and membership and will possess a high level of proficiency working with CRM systems (ideally Tessitura) and IT packages. The post holder should be able to demonstrate excellent communication, interpersonal and diplomatic skills and a confident and professional approach to work. The role offers the opportunity to drive significant business change and actively increase audience engagement.

Further information about the role as well as details of how to apply can be found via:

Visit to find out more about National Portrait Gallery.

Closing date for returned applications is 9.00am on Tuesday 27 June, 2017. Currently we are expecting to hold interviews on Wednesday 05 July, 2017. Please indicate if you will not be available on this particular date.

Please note this position is being re-advertised. Previous applicants need not apply.

The Gallery is committed to equality and is a member of the Employers’ Forum on Disability, Race for Opportunity and the Equality Exchange.

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